Core System Upgrade

A new core system is coming September 2 – and it means better service, stronger security, and enables us to offer our members new products and services in the future.

MONDAY August 31, 2026

Open normal hours.

Online banking, mobile app and telephone teller unavailable after 5 pm.

TUESDAY September 1

Branch closed.

Online banking, mobile app and telephone teller unavailable all day.

WEDNESDAY September 2

Go-live day.

Branch open normal hours and all services back up.

WestEdge Credit Union is upgrading its core system to enhance the overall member experience. To make this upgrade possible, WestEdge will be closed on Tuesday, September 1.

What do our Members need to know about this upgrade?

  • All systems – including in-person services, online banking, mobile app and telephone teller – will be temporarily offline Tuesday, September 1
  • Online Banking/Services will be available until 5 pm on Monday, August 31 and will resume as soon as possible on Wednesday, September 2
  • You will continue to use the same Logon ID and Password to sign into Online Banking and the Mobile App – these will both look and function the same after the upgrade
  • While credit and debit cards will be active and available on September 1, funds available using the debit card will be limited until after the system upgrade

Our team members have been working hard behind the scenes for a successful implementation of this new system.  We’re committed to making this conversion as smooth and seamless as possible.  We know your time is valuable, and we appreciate your patience and understanding as we close this one day to make this upgrade possible.

Need to reach your money during the upgrade

  • Use your debit card, with lower daily limits in place
  • Use your credit card or write a check
  • Withdraw cash at an ATM, with limited access from about 5 p.m. August 31 through September 1
  • Withdraw or deposit cash at the branch before 5 p.m. Monday, August 31

What is not changing

No action needed on any of these.

Account numbersOur routing numberYour checksLogon ID and passwordBill pay and saved payeesScheduled payments and historyDebit card numbers and PINsCredit card numbers and login

Frequently Asked Questions

Got questions? We're here to help.
Call us at (360) 734-5790 or stop by the credit union, we're happy to walk through anything questions you may have.

Stay Informed -
This page is your go-to source for the latest information about our system upgrade. As we get closer to launch, we’ll keep this page updated with key dates, FAQs, and support resources.

We recommend bookmarking this page and checking back often for the latest updates!